Privacy Policy

Introduction

Thank you for your interest in our website. The protection of your personal data is important to us. Below you will find information about how we handle your data that is collected through your use of our website. Your data will be processed in accordance with the legal data protection regulations.

Controller within the meaning of data protection law

Link11 GmbH

Lindleystraße 12

60314 Frankfurt am Main

info@link11.com

+49(0)69264929799

Data Protection Officer

Proliance GmbH / www.datenschutzexperte.de

Data Protection Officer

Leopoldstr. 21

80802 Munich

datenschutzbeauftragter@datenschutzexperte.de

Definitions

Our privacy policy should be simple and understandable for everyone. For this reason, our privacy policy generally uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 GDPR.

Web Hosting

This website is hosted by an external service provider (hoster). This website is hosted in Frankfurt am Main. Personal data collected on this website is stored on the hoster’s servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, web page accesses and other data generated by a website.

We have concluded a Data Processing Agreement with the provider in accordance with the requirements of Art. 28 GDPR, in which we commit him to protect the data of our customers and not to pass them on to third parties.

Server- Logfiles

Once you visit our website, it is technically necessary that data is transmitted to our web server via your internet browser. The following data is recorded during an active connection for communication between your internet browser and our web server

  • Date and time of the request
  • Name of the requested file
  • Page from which the file was requested
  • Access status
  • Web browser used and operating system used
  • (Full) IP address of the requesting computer
  • Transmitted amount of data

We collect the listed data in order to guarantee a frictionless connection establishment and to enable a comfortable use of our website by the users. The log file also serves for evaluating system security and stability as well as administrative purposes. The legal basis for the temporary storage of data or log files is Art. 6 para. 1 lit. f GDPR.

For reasons of technical security, in particular to prevent attempts to attack our web server, we may temporarily store this data. It is not possible for us to draw conclusions about individual persons on the basis of this data. This data is not evaluated in anonymous form except for statistical purposes. This data is not combined with data from other data sources.

Cookies

Our website uses so-called “cookies”. Cookies are small text files that are either temporarily stored on your end device for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or an automatic solution is provided by your web browser.

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or language settings). Other cookies are used to evaluate user behavior or display advertising.

Technically necessary cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the storage of cookies for the technically error-free and optimised presentation of our services. Other cookies are only stored with your consent on the basis of Art. 6 para. 1 lit. a GDPR. This consent can be withdrawn at any time for the future. The legal basis may also result from Art. 6 para. 1 lit. b GDPR if the processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures taken at the request of the data subject.

Insofar as cookies are used for analysis purposes, we will inform you of this separately within the framework of this privacy policy and obtain your consent.

You can set your browser to

  • be informed about the setting of cookies,
  • only allow cookies in individual cases,
  • exclude the acceptance of cookies for certain cases or generally,
  • activate the automatic deletion of cookies when the browser is closed.

The cookie settings can be managed under the following links for each browser:

You can also manage cookies of many companies and functions used for advertising individually. To do this, use the appropriate user tools, available at https://www.aboutads.info/choices/ or  http://www.youronlinechoices.com/uk/your-ad-choices.

Most browsers also offer a so-called “do-not-track function”. When this feature is enabled, the browser tells ad networks, websites, and applications that you do not want to be “tracked” for behavioral advertising and the like.

For information and instructions on how to edit this feature, please refer to the links below, depending on your browser provider:

Additionally, you can prevent the loading of so-called scripts by default. “NoScript” allows the execution of JavaScripts, Java and other plug-ins only at trusted domains of your choice. Information and instructions on how to edit this function can be obtained from the provider of your browser (e.g. for Mozilla Firefox at: https://addons.mozilla.org/de/firefox/addon/noscript/).

Please note that if you disable cookies, the functionality of our website may be limited.

Usercentrics Consent Management Platform

This is a consent management service.

Processing Company

Usercentrics GmbH

Sendlinger Str. 7, 80331 Munich, Germany

Data Purposes

This list represents the purposes of the data collection and processing. A consent is only valid for the stated purposes. The collected data can’t be used or stored for any other purpose than the purposes listed below.

  • Compliance with legal obligations
  • Storage of Consent
Technologies Used
  • Local storage
  • Cookies
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

  • Browser Information
  • Opt-in and opt-out data
  • Request URLs of the webpage
  • Page path of the webpage
  • Geographic location
  • Date and time of visit
  • Device information
Legal Basis

In the following the required legal basis for the processing of data is listed.

  • Art. 6 Abs. 1 s. 1 lit. c DSGVO
Location of Processing

European Union (Consent database is located in Belgium)

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

The consent data (given consent and revocation of consent) are stored for three years. The data will then be deleted immediately or given to the person responsible on request in the form of a data export.

Data Recipients
  • Usercentrics GmbH
Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.

datenschutz@usercentrics.com

Click here to read the privacy policy of the data processor
https://usercentrics.com/privacy-policy/

Click on Privacy Settings to grant or revoke appropriate consents or to object to certain processing of your data. If you have given us consent here, you can revoke it at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

Google Tag Manager

This website uses the Google Tag Manager of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). This service allows website tags to be managed through an interface. The Google Tag Manager only implements tags. This means that no cookies are used and only the user’s IP address is transmitted to Google to establish a connection. The Google Tag Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If a deactivation has been made on domain or cookie level, it will remain for all tracking tags as long as they are implemented with the Google Tag Manager.

We use the Google Tag Manager on the basis of our legitimate interest under Art. 6 para. 1 lit. f) GDPR. Our legitimate interest here is to enable the technical integration of other website tools.

As the IP address is transferred to Google in the USA, further protective mechanisms are required to ensure the level of data protection under the GDPR. In order to guarantee this, we have agreed standard data protection clauses with the provider in accordance with Art. 46 Para. 2 lit. c GDPR. These clauses oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases in which this cannot be guaranteed even by this contractual extension, we will endeavour to obtain additional regulations and commitments from the recipient in the USA.

External links

On our website Social Media is solely embedded as a link to the respective service (i.e. Facebook, Twitter, LinkedIn, Xing). After clicking on the embedded text/image-link you will be directed to the website of the respective provider. User information will be only transferred after the redirection to the respective provider. Information regarding the use of your personal data through the use of the website can be found in the privacy policies of the visited websites.

Facebook Pixel

We use “Facebook Pixel” on our website, a service of Facebook Inc, 1601 S California Ave, Palo Alto, California 94304, USA (hereinafter referred to as: “Facebook”).

Provided you have given us your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use Facebook Pixel for marketing and optimisation purposes, in particular to place relevant and interesting advertisements on Facebook and thus improve our offer, make it more interesting for you as a user and avoid annoying advertisements.

Facebook Pixel enables Facebook to display our ads on Facebook, so-called “Facebook Ads” only to those Facebook users who were visitors to our website, in particular those who showed interest in our online offer. In this case, Facebook Pixel also enables us to check whether a user was redirected to our website after clicking on our Facebook Ads. Among other things, Facebook Pixel uses cookies, i.e. small text files that are stored locally in the cache of your web browser on your end device. If you are logged into Facebook with your user account, the visit to our online offer will be noted in your user account. The data collected about you is anonymous to us, so we cannot draw any conclusions about the identity of the user. However, this data can be linked by Facebook with your user account there. If you have a user account on Facebook and are registered, Facebook can assign the visit to your user account.

As a transfer of personal data to the USA takes place, further protective mechanisms are required to ensure the level of data protection under the GDPR. In order to guarantee this, we have agreed standard data protection clauses with the provider in accordance with Art. 46 Para. 2 lit. c GDPR. These clauses oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases in which this cannot be guaranteed even by this contractual extension, we will endeavour to obtain additional regulations and commitments from the recipient in the USA.

Further information on data protection from the third party provider can be found on the following Facebook website: https://www.facebook.com/about/privacy.

Information on Facebook Pixel can be found on the following Facebook website: https://www.facebook.com/business/help/651294705016616

You can make the relevant settings for which types of advertisements are displayed to you within Facebook on the following Facebook website:

https://www.facebook.com/settings?tab=ads.

We would like to point out that this setting is deleted when you delete your cookies. In addition, you can deactivate cookies that are used to measure reach and advertising purposes via the following websites:

http://optout.networkadvertising.org/
http://www.aboutads.info/choices
http://www.youronlinechoices.com/uk/your-ad-choices/

Please note that this setting is also deleted when you delete your cookies.

Contact form and contact by email

If you send us requests via our contact form or email, your details from the contact form or email, including the contact data you have provided there, will be stored for the purpose of processing your request and in the event of follow-up questions. Under no circumstances will we pass on this data without your consent. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 lit. f GDPR and, if applicable, Art. 6 para. 1 lit. b GDPR, provided that your request is aimed at concluding a contract. Your data will be deleted after final processing of your request, provided that there are no legal storage obligations to the contrary. You can object to the processing of your personal data at any time in the case of Art. 6 para. 1 lit. f GDPR.

Emergency request form

If you contact us via our form for emergency requests, your details from the contact form, including the contact data you have provided there, will be stored for the purpose of processing your request and in the event of follow-up questions. Under no circumstances will we pass on this data without your consent. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 lit. f GDPR and, if applicable, Art. 6 para. 1 lit. b GDPR, provided that your request is aimed at concluding a contract. Your data will be deleted after final processing of your request, provided that there are no legal storage obligations to the contrary. You can object to the processing of your personal data at any time in the case of Art. 6 para. 1 lit. f GDPR.

Quote request form

If you contact us via form or email to request an offer, your details from the form or email, including the contact data you have provided there, will be stored for the purpose of processing your request and in the event of follow-up questions. Under no circumstances will we pass on this data without your consent. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 lit. f GDPR and, if applicable, Art. 6 para. 1 lit. b GDPR, provided that your request is aimed at concluding a contract. Your data will be deleted after final processing of your request, provided that there are no legal storage obligations to the contrary. You can object to the processing of your personal data at any time in the case of Art. 6 para. 1 lit. f GDPR.

Newsletter

If you would like to receive the newsletter offered on our website with regular information about our offers and products, we need your email address as a mandatory information. We use the so-called double opt-in procedure for sending the newsletter. This means that we will not send you our newsletter by email until you have expressly confirmed that you agree to the dispatch of newsletters. In the first step, you will receive an email with a link to confirm that you, as the owner of the corresponding email address, would like to receive the newsletter in the future. With the confirmation you give us your consent according to Art. 6 para. 1 lit. a GDPR that we may use your personal data for the purpose of the desired newsletter dispatch.

When registering for the newsletter, in addition to the email address required for sending the newsletter, we store the IP address via which you have registered for the newsletter as well as the date and time of registration and confirmation so that we can trace any possible misuse at a later point in time.

You can cancel the newsletter at any time via the link inserted in each newsletter or by sending an email to the above-mentioned responsible party. After your cancellation, your email address will be deleted from our newsletter distribution list immediately, unless you have explicitly consented to continued use of the data collected or continued processing is otherwise legally permissible.

Downloads

We offer our business customers free information for download. For this purpose, we collect your e-mail address for sending the download. Further details such as name, telephone number and company we may use to provide you with further information on the requested downloads. If you consent to the further use of your data, e.g. for sending you our newsletter, the double opt-in procedure will be applied.

The legal basis for this is our legitimate interest in accordance with Art. 6 Para. 1 lit. f) GDPR and, if applicable, your consent in accordance with Art. 6 Para. 1 lit. a) GDPR.

Job Application

If you apply for a job at our company via contact form or by email, we collect personal data. This includes, in particular, your contact details (such as first and last name, telephone number and email address of the user) as well as other data provided by you regarding your background (e.g. CV, qualifications, degrees and work experience) and your person (e.g. cover letter, personal interests). This may also include special categories of personal data (e.g. information on a severe disability). Your personal data ordinarily is collected directly from you during the application process and is encrypted during electronic transmission. The primary legal basis for this is Art. 6 para. 1 lit. b GDPR in conjunction with § 26 para. 1 BDSG. In addition, consent in accordance with Art. 6 para. 1 lit. a, 7 GDPR in conjunction with § 26 para. 2 BDSG can be used as a data protection permission regulation. If the processing of your data is based on consent, you have the right to revoke your consent at any time with effect for the future.

Within our company, only those persons and positions (e.g. human resources) have access to your personal data which absolutely need to carry out the application procedure or to fulfil our legal obligations. Your applications will be forwarded to the responsible person for examination. Under no circumstances will your personal data be passed on to third parties without authorisation.

Your data for an application for a specific job advertisement will be stored and processed by us during the ongoing application process. Once the application process has been completed (e.g. in the form of an acceptance or rejection), the application process including all personal data will be deleted from the system no later than six months after the application process has been completed. The data of selected applicants will be stored securely for up to 2 years, provided that the applicants have given their consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. For this purpose, an informal e-mail to the contact details of the person responsible listed above is sufficient. If you are accepted, your application documents will be transferred to the personnel file.

Registration for our webinars (GotoWebinar)

General:

On our website we offer you the possibility to register for our free webinars. The webinars themselves are hosted on the GotoWebinar platform (see LogMeIn’s privacy policy at https://www.logmeininc.com/de/legal/privacy for details). GotoWebinar is operated by LogMeIn Ireland Limited, Bloodstone Building Block C, 70 Sir John Rogerson’s Quay Dublin 2, Ireland.

We have a data processing agreement with LogMeIn in place in which we commit them to protect our customers’ information and not to share it with third parties.

The integration of GotoWebinar ensures that the webinar will be conducted in a technically sound manner using professional tools. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f GDPR.

Registration for free webinars:

If you register for a free webinar on our website, you must provide your e-mail address and your first and last name. By registering for a webinar, you also automatically agree to subscribe to our newsletter, which will keep you informed about regular products and events. The legal basis is your previously given consent in accordance with Art. 6 Para. 1 lit. a GDPR.

To participate in the webinar you have to click on the webinar link sent to you and you will be forwarded to GotoWebinar. Please also note their privacy policy. On the website of GotoWebinar you have to enter an e-mail address and an alias name again before you can participate in the webinar.

You can unsubscribe from the webinar at any time. After the webinar you can still unsubscribe from the newsletter.

Registration for exclusive customer webinars:

When you register for our exclusive customer webinars on GotoWebinar you will need to enter your e-mail address and your first and last name. The legal basis is your previously given consent according to Art. 6 para. 1 lit. a GDPR.

To participate in the webinar you have to click on the webinar link sent to you and will then be forwarded to GotoWebinar. Please also note their privacy policy. On the website of GotoWebinar you need to enter an e-mail address and an alias name again before you can participate in the webinar.

You can unsubscribe from the webinar at any time. With the end of the webinar all your data will be deleted.

Answering customer enquiries through Salesforce and Pardot

In order to be able to process user requests faster and more efficiently, we use the services of Salesforce and Pardot (salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich). This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f. GDPR. We have agreed standard data protection clauses with Salesforce and Pardot in order to guarantee an appropriate level of data protection when transferring data to third countries. Salesforce uses the users’ data only for the technical processing of the enquiries and does not pass them on to third parties. If users do not agree to data collection via and storage of data in salesforce’s external system, we offer them alternative contact options for submitting service requests by e-mail, telephone, fax or post. For more information about this CRM system and the provider, please visit https://www.salesforce.com/de/company/privacy/.

Pi Pardot Tracking Tool

On our website we use tracking tools from Pi Pardot, a service of salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich, to constantly improve our site and the user experience. We base this on your consent in accordance with Art. 6 Para. 1 lit. a) GDPR, which you have given in the cookie banner. If you have not given your consent or actively refuse to give it, no tracking will be used.

You can revoke your settings regarding cookies and tracking at any time.

Adobe Typekit

This site uses so called web fonts, provided by Adobe Typekit, for the consistent display of fonts. Adobe Typekit is a service provided by Adobe Systems Software Ireland Ltd. When you access a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly.

For this purpose, the browser you use must connect to Adobe’s servers in the U.S. This allows Adobe Typekit to know that your IP address is being used to access our website.

Since a transfer of personal data to the U.S. takes place, further appropriate safeguards are required to ensure the level of data protection under the GDPR. To guarantee this, we have concluded standard contractual clauses with the provider in accordance with Art. 46 Para. 2 lit. c GDPR. These oblige the recipient of the data in the U.S. to process the data according to the level of protection in Europe. In cases in which this cannot be guaranteed even by this contractual extension, we endeavour to obtain additional regulations and commitments from the recipient in the U.S.

Adobe Typekit Web Fonts are used in the interest of a consistent and attractive presentation of our online offers. This represents a legitimate interest in the sense of Art. 6 Para. 1 lit. f GDPR.

Further information about Adobe Typekit Web Fonts can be found at https://typekit.com/ and in the Adobe Typekit privacy policy: https://www.adobe.com/privacy/policies/adobe-fonts.html

Google Analytics

Our website uses Google Analytics, an internet analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses so-called “cookies” and web beacons.

Google will use this information on behalf of the operator of this website to evaluate your use of the website and to create reports on website activity. Google will also use this information to provide the website operator with further services related to the use of the website and the internet. The IP address sent by your browser in the context of Google Analytics is not combined with other data from Google. Processing is carried out in accordance with Art. 6 para. 1 lit. a GDPR on the legal basis of your given consent.

We use Google Analytics only with activated IP anonymisation. This means that your IP address will only be further processed by Google in abbreviated form.

We have concluded a Data Processing Agreement with the service provider in which we oblige him to protect the data of our customers and not to pass them on to third parties.

Since a transfer of personal data to the U.S. takes place, further appropriate safeguards are required to ensure the level of data protection under the GDPR. To guarantee this, we have concluded standard contractual clauses with the provider in accordance with Art. 46 Para. 2 lit. c GDPR. These oblige the recipient of the data in the U.S. to process the data according to the level of protection in Europe. In cases in which this cannot be guaranteed even by this contractual extension, we endeavour to obtain additional regulations and commitments from the recipient in the U.S.

The terms of use of Google Analytics and information on data protection can be accessed via the following links:

https://www.google.com/analytics/terms/

https://policies.google.com/privacy

The data will be deleted as soon as it is no longer necessary for the purpose for which it was collected. User and event-level data associated with cookies, user IDs (e.g., User ID), and advertising IDs (e.g., DoubleClick cookies, Android Advertising ID, IDFA) will be deleted no later than 14 months after collection.

You can prevent cookies from being saved by adjusting the settings of your browser software accordingly. Please note, however, that if you do so you may not be able to use all the functions of this website without restriction. You can also prevent Google from collecting the data generated by the cookie and analysing your use of the website (including your IP address) and processing this data by Google by downloading and installing the browser plugin available at https://tools.google.com/dlpage/gaoptout.

YouTube

On our website we embed videos from “YouTube”, a social media platform of Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as “Google”). The legal basis for the processing of your personal data is your given consent according to Art. 6 para. 1 s. 1 lit. a GDPR.

If the display of the embedded YouTube videos is started by your consent, the provider “YouTube” uses cookies to collect information about user behaviour. According to information from “YouTube”, these serve, among other things, to collect video statistics, improve user-friendliness and prevent abusive behaviour. If you are logged in to Google, your information is associated directly with your account when you click on a video. If you do not want your profile to be associated with YouTube, you must log out before activating the button. Google stores this data as user profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its websites. Such an evaluation is carried out in particular (also for users who are not logged in) for the purpose of presenting need-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles. Please contact Google directly.

Since a transfer of personal data to the U.S. takes place, further appropriate safeguards are required to ensure the level of data protection under the GDPR. To guarantee this, Google uses standard contractual clauses in accordance with Art. 46 Para. 2 lit. c GDPR. These oblige the recipient of the data in the U.S. to process the data according to the level of protection in Europe. In cases in which this cannot be guaranteed even by this contractual extension, we endeavour to obtain additional regulations and commitments from the recipient in the U.S.

Further information on data protection and data use by Google can be found on the following Google website: https://policies.google.com/privacy

LinkedIn Analytics / LinkedIn Insight

We use conversion tracking technology on our website as well as the retargeting feature of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.

This allows us to serve personalized ads to visitors to our website on LinkedIn. For this purpose, a cookie, LinkedIn Insight tag, is set in your browser with a validity of 120 days. This cookie enables LinkedIn to recognize you if you visit this website and are simultaneously logged in to your LinkedIn account. LinkedIn uses this data to generate anonymous reports on ad performance and website interaction information. The information generated by the cookie is usually transferred to a server in the USA and stored there.

Since a transfer of personal data to the U.S. takes place, further appropriate safeguards are required to ensure the level of data protection under the GDPR. To guarantee this, we have concluded standard contractual clauses with the provider in accordance with Art. 46 Para. 2 lit. c GDPR. These oblige the recipient of the data in the U.S. to process the data according to the level of protection in Europe. In cases in which this cannot be guaranteed even by this contractual extension, we endeavour to obtain additional regulations and commitments from the recipient in the U.S.

You may opt-out of LinkedIn Insight conversion tracking and interest-based personalized advertising by following this link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. For more information about LinkedIn’s privacy policy, please visit https://www.linkedin.com/legal/privacy-policy.

Twitter Pixel

Furthermore, we used the so-called conversion tracking on our website with “Twitter Pixel”, a tool of Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (“Twitter”).With conversion tracking, a cookie is set on your terminal device by Twitter when you visit our website via a click on a Twitter advertisement. This allows the behavior of users to be tracked after they have been redirected to our website by clicking on a Twitter ad. This procedure is used to evaluate the effectiveness of the Twitter ads for statistical and market research purposes and can help to optimize future advertising measures. If you are logged in to Twitter with your user account, your visit to our website will be noted in your user account. The data collected about you is anonymous for us, so it does not allow us to draw any conclusions about the identity of the user. However, this data (including Twitter cookie ID, browser user agent string, browser IP address, website tag ID, timestamp, URL of the page) can be linked by Twitter to your user account. We have no influence on the scope and further use of data collected by Twitter through the use of Twitter Pixel. If you have a user account with Twitter and are registered, Twitter can assign the visit to your user account. If you are not registered on Twitter or have not logged in, it is still possible that Twitter collects and stores your IP address and possibly other identifiers.

We use Twitter Pixel for marketing and optimization purposes, in particular to place relevant and interesting ads for you on Twitter and thus improve our offer and make it more interesting for you as a user and avoid annoying ads. The legal basis for the use of the Twitter Pixel is your consent pursuant to Art. 6 (1) lit. a GDPR.

Since a transfer of personal data to the U.S. takes place, further appropriate safeguards are required to ensure the level of data protection under the GDPR. To guarantee this, we have concluded standard contractual clauses with the provider in accordance with Art. 46 Para. 2 lit. c GDPR. These oblige the recipient of the data in the U.S. to process the data according to the level of protection in Europe. In cases in which this cannot be guaranteed even by this contractual extension, we endeavour to obtain additional regulations and commitments from the recipient in the U.S.

For more information on data processing by Twitter, please visit https://twitter.com/privacy.

 

Data Transfer and Recipients

Your personal data is not transferred to third parties, unless

  • we have explicitly pointed this out in the description of the respective data processing.
  • you have given your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
  • the transfer pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is necessary for the assertion, exercise or defence of legal claims and our legitimate interests are not overridden by your fundamental rights and freedoms.
  • there is a legal obligation to transfer data pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, and
  • required by Art. 6 para. 1 sentence 1 lit. b GDPR for the execution of contractual relationships with you.

In addition, we use external service providers for the processing of our services, whom we have carefully selected and commissioned in writing. They are bound by our instructions and are regularly monitored by us. Required data processing agreements pursuant to Art. 28 GDPR are concluded before the commission. In particular, these contracts concern web hosting services, the dispatch of emails and IT updates and maintenance. Your personal data will not be transferred to third parties by our service providers.

Storage period

The period for which the personal data will be stored is determined by the relevant statutory storage periods (e.g. from commercial law and tax law). The corresponding data is deleted routinely upon expiry of the respective period. If data is required for the fulfilment of a contract or contract initiation, or if we have a legitimate interest in further storage, the data will be deleted if they are no longer required for these purposes or if you make use of your right of withdrawal or objection.

Your Rights

In the following, you will find information about your data subject rights, which the current data protection law grants you against the controller concerning the processing of personal data:

The right, pursuant to Art. 15GDPR, to obtain information about your personal data processed by us. In particular, you may request information about the purposes of processing, the categories of personal data concerned, the categories of recipients to whom your data has been or will be disclosed, the envisaged period for which the data will be stored, the existence of the right to request from the controller rectification or erasure or personal data or restriction of processing of personal data concerning you or to object such processing, the existence of a right to lodge a complaint with a supervisory authority, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved, as well as the significance and the envisaged consequences.

The right to obtain without undue delay the rectification of inaccurate personal data concerning you. in accordance with Art. 16 GDPR.

The right to request the erasure of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right of freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

The right, pursuant to Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is contested by you, the processing is unlawful, but you oppose the erasure and we no longer need the data for the purposes of processing, but they are required by you for the establishment, exercise or defence of legal claims or you have filed an objection against the processing pursuant to Art. 21 GDPR.

The right, in accordance with Art. 20 GDPR, to receive the personal data concerning you, which you have provided to us in in a commonly used and machine-readable format and the right to transmit those data to another controller.

The right to withdraw your given consent pursuant to Art. 7 para. 3 GDPR with effect in the future at any time.

The right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR, in particular in the Member State of your habitual residence, place of work.

The right to withdraw your given consent pursuant to Art. 7 para. 3 GDPR: You have the right to withdraw your given consent concerning the processing of your personal data with effect for the future at any time. In the event of withdrawal, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal

Right to object

If your personal data is processed by us based on legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR, you have the right, pursuant to Art. 21 GDPR, to object at any time to the processing of your personal data on grounds relating to your particular situation. If the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement of stating a particular situation.

If you wish to exercise your right of withdrawal, objection or any of your other rights, simply send an e-mail to info@link11.com

Subject to change

We reserve the right to adapt or update this privacy policy, if necessary, in compliance with the applicable data protection regulations. In this way, we can adapt it to the current legal requirements and take account of changes to our services, e.g. the introduction of new services. The most current version applies to your visit.

Status of this privacy policy: September 10, 2021