Privacy Policy

Sec. 1: Information on the Collection of Personal Information and Identification of Service Provider

(1) In the following, we inform you about the collection of personal information taking place when using this website. “Personal information” refers to all information relating to you personally, e.g. your name, address, email address, user behavior.
(2) The service provider according to sec. 13 of the Telemedia Act (Telemediengesetz, TMG) and the entity responsible according to sec. 3, par. 7 of the Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) is Link11 GmbH (see legal notice).

Sec. 2: Right to Disclosure and to Withdrawal of Consent

(1) You are entitled to demand from us, at any time, disclosure of the information stored about you in our system as well as disclosure of what sources it is collected from, of its recipients or categories of recipients to whom the information is passed on and disclosure of the purpose of storing it.
(2) If you have consented to the use of your information, you can withdraw that consent at any time.
(3) Please direct all inquiries, demands of disclosure and withdrawals of consent to by email or the address specified in sec. 1, par. 2.

Sec. 3: Data Security

We maintain state-of-the-art technical measures to provide data security, particularly to protect your personal information from risks involved in transmitting data and from third parties gaining access to it. These measures are constantly updated as required.

Sec. 4: Collection of Personal Information in Case of Purely Informational Use

(1) If you use the website for informational purposes only, i.e. if you do not log on or register for use of the website or otherwise submit information to us, we collect no personal information from you with the exception of the information transmitted by your browser required to allow you to visit the website. That information consists of: IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status / HTTP status code, transmitted data volume, website the request came from, browser, operating system, the operating system’s interface and language as well as the browser version.
(2) Additionally, if you use the website, cookies will be saved to your computer. Cookies are small text files saved to your hard drive associated with the browser you use by which some information is transmitted to Link11 GmbH. Cookies cannot execute programs or infect your computer with viruses. They are used to make your online experience overall more user-friendly and efficient.
We use cookies to be able to identify you on subsequent visits if you have an account with us. Otherwise, you would have to log in on each visit separately.
a) This website uses transient cookies for temporary use, which will be deleted automatically once the browser is closed. This includes session cookies in particular. With these cookies, a so-called session ID is stored, which makes it possible to associate multiple requests from your browser with one session. That way, your computer is recognized when you return to the website. Session cookies will be deleted once you log out or close your browser.
b) Persistent cookies are automatically deleted after a specified period of time varying with the type of cookie. Cookies can be deleted at any time in your browser’s security settings.
(3) The information stored in this way is stored by our system separately from any other information submitted to us. Particularly, cookie information will not be associated with your other information.

Sec. 5: Using Our Website’s Functions

(1) Besides the purely informational use of our website, we offer various services you may want to take advantage of. For these, you are typically required to provide some personal information we use to provide a particular service. If any additional, voluntary information is requested, it is marked as such or, alternatively, the mandatory information is marked as such.
(2) If you contact Link11 GmbH by email, we will store your email address, name, phone number, company and position, if specified, in order to answer your questions.
(3) We use a so-called double-opt-in procedure for registration with our download portal. That means that we will contact you to verify your information after you have submitted your email address, name, phone number and company. If any false information is submitted, registration is not possible and the information submitted will be deleted. As long as we continue to send you information by email as requested, the information will be stored in our system. The information is stored for the sole purpose of providing you with the desired information. All information will be completely deleted in case you withdraw your consent. If you have requested to receive information by newsletter, you can also withdraw your consent by clicking the link provided in each email newsletter. Otherwise, you can do so by email to or by sending a message to the contact specified in the legal notice. Information you provide will not be passed on to third parties.
(4) Our website includes a login area for customers. After specifying an email address and password and selecting a language, registered customers can access the secure customer area in order to access information on the products they use or to edit their settings. For this, we use a so-called double-opt-in procedure, which means that your registration will only be completed after you have confirmed it by clicking a link provided in a confirmation email sent to you specifically for that purpose. If you do not complete the confirmation process within a certain period of time, your registration will be deleted from our database automatically. If you use the login area, we will store any information required from you to fulfill your contract. In addition, we will store voluntary information provided by you for the duration of your use of the login area unless you choose to delete it. In the secure customer area, you can manage and edit all of your information. In order to prevent third parties from gaining access to your information, particularly your financial information, the connection is encrypted with SSL technology.

Sec. 6: Use of Google Analytics

(1) This website uses Google Analytics, a web analytics service of Google Inc. (Google).  Google Analytics uses so-called cookies, text files saved to your computer that make it possible to analyze your use of the website. The information on your use of the website generated by the cookie is usually transmitted and saved to a Google server in the US. However, if IP anonymization is activated on this website, your IP address will be shortened by Google prior to that within member states of the European Union or in other signatory states of the European Economic Area Treaty. The full IP address is only transmitted to a Google server in the US and shortened there in exceptional cases. Google will use this information on behalf of the operator of this website to evaluate your use of the website, compile reports about website activities and provide other services for the operator of the website in connection with website and internet use.
(2) The IP address submitted to Google Analytics by your browser will not be associated with other information Google has.
(3) You can prevent cookies from being saved by making the appropriate settings in your browser software. However, please note that you might not be able to fully use all the functions of this website.
(4) Also, you can prevent Google’s collection and processing of the information associated with your use of the website created by the cookie (incl. your IP address) by downloading and installing the browser plug-in available from the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
(5) This website uses Google Analytics with the “anonymizeIp()” extension, which processes shortened IP addresses and thus precludes a direct reference to a specific person.
(6) Use of Google Analytics is in accordance with the requirements agreed upon between the German data protection authorities and Google. Information on the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001. User terms and conditions: https://www.google.com/analytics/terms/gb.html; privacy overview: https://support.google.com/analytics/answer/6004245?hl=en; privacy policy: http://www.google.de/intl/en/policies/privacy/.

Sec. 7: Use of Social-Media Plug-Ins

(1) Currently, we are employing the following social-media plug-ins: [Facebook, Google+, Twitter, Xing and LinkedIn]. For this, we use a so-called two-click solution. This means that, if you visit our website, no personal information will be passed on automatically to the plug-in providers. Those providers are identified by highlighting their initial letter in the greyed-out box. Personal information is only submitted if you click on one of the plug-ins: by activating a plug-in, information is submitted by an automated process to the corresponding plug-in provider and saved to their system (in case of US providers, in the US). We have no influence on the information collected or the processing of data, nor are the full extent, the purpose or duration of the data collection activities public knowledge. As the plug-in providers particularly use cookies to collect information, we recommend deleting all cookies in your browser’s security settings before clicking the greyed-out box.
(2) If you activate a plug-in, the plug-in provider will be informed that you have loaded the corresponding subpage of our online presence. In addition, the information specified in sec. 4 of this policy will be submitted, however, the providers Facebook and Xing state that they only collect an anonymized IP. These activities are not conditional on your having an account with the relevant plug-in provider or being logged in. If you are logged into the plug-in provider’s service, the information will be directly associated with your account. If you confirm the activated button and, for example, create a link to the page, the plug-in provider will also save this information to your user account and share it publicly with your contacts. If you do not wish for information to be associated with your profile with the plug-in provider, you will have to log out before activating the button.
(3) The plug-in provider stores the information as usage profiles and uses them for advertising or market research purposes and/or purposes of optimizing their website’s design. Such processing of data is particularly used (and that includes users who are not logged in) to show customized ads and to inform other users of the social network of your activities on our website. You have the right to object to the creation of those user profiles, which you can exercise by contacting the relevant plug-in provider.
(4) You can find more information on the purpose and extent of the collection and processing of data by the plug-in providers in the following privacy policies provided by the plug-in providers themselves. They include information on your rights and what settings you can make to protect your privacy.
(5) Addresses for the plug-in providers and URLs for their privacy policies:
a) Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; https://www.facebook.com/policy.php; more information on data collection: http://www.facebook.com/help/186325668085084
b) Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=en.
c) Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA; https://twitter.com/privacy?lang=en.      
d) Xing AG, Gänsemarkt 43, 20354 Hamburg, DE; http://www.xing.com/privacy.
e) LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; http://www.linkedin.com/legal/privacy-policy.

Sec. 8: Embedded Third-Party Services

(1) Embedded in this website is also content of Google Maps and Google reCAPTCHA.
(2) If you visit the website, the third-party service provider will be informed that you have loaded a specific subpage of our website. Also, the information specified in sec. 4 of this policy will be submitted. This will happen regardless of whether the third-party service provider offers a user account you are logged into or you have no user account. If you are logged into a plug-in provider’s service, the information will be directly associated with your account. If you do not wish for that information to be associated with your profile with the plug-in provider, you will have to log out before activating the button.
(3) The plug-in provider stores the information as usage profiles and uses them for advertising or market research purposes and/or purposes of optimizing their website’s design. Such processing of data is particularly used (and that includes users who are not logged in) to show customized ads and to inform other users of the social network of your activities on our website. You have the right to object to the creation of those user profiles, which you can exercise by contacting the relevant plug-in provider.
(4) You can find more information on the purpose and extent of the collection and processing of data by the plug-in providers in the following privacy policies provided by the plug-in providers themselves. They include information on your rights and what settings you can make to protect your privacy.
(5) Addresses for the service providers and URLs with additional information: https://www.google.com/intl/en-DE_US/help/terms_maps.html http://www.google.com/intl/en/policies/